H6 G-Sec

What do you do when your team member has done a blunder and you are forced to defend him? Or when you have to handle an unofficial beer party with official guests?

From the middle of the third year of engineering to that of the fourth year, it was a mix of many such experiences when I was the General Secretary of my hostel. Before I got elected as the General Secretary (G-Sec, as they say) I had no idea that I would be contesting for such a post ever in my life. H6 expands to 'Hall of Residence 6'. At NIT Rourkela, you had six 'Halls of Residence' for men and two for the ladies. (NIT stands for National Institute of Technology. There are around 17 such universities in India.)

I had my own share of friends and enemies during my college days. But I had this habit of being in touch, and knowing details about almost everybody on the campus, including the smaller folks like security guards or the cafeteria staff. Sanjay Dutt's Kaante was released the year before we stood for election. I remember the room-to-room campaigning, printing posters with catchy phrases, raising slogans in front of the university on improvement issues, late night partying, answering people through text messages during lecture hours, and still maintaining some level of performance in the academics - I do not know how it all fitted together. We used to sing 'Jaane kya hoga raama re' on the building corridoors in the middle of the nights! We were four folks who sat together to make a strategy that no one could break - we all were elected to the board of management of the hostel. We had a cultural secretary, a sports secretary, a kitchen secretary and myself as the general secretary. As for me, there was just one more candidate who stood against me in the election - we had a good handshake once I was announced as selected.

Life changed in many ways. We used a number of discussions, both public as well as within our group, to formulate plans for improvements in H6. After years, we were most punctual in organizing the 'Independence Day' celebrations. We organized groups discussions for folks who were preparing for MBA entrance exams. There were a lot of enthusiasm generated for team outings - it was fun to handle everything from logistics to entertainment to feedback.

Being a G-Sec exposed me to newer arenas. I was able to look at the working of an education institution and a residential building with around 200 inmates. I saw the various rules made ages ago and work to revamp them with more relevant ones. There was change all around in the air. There was a change in the menu of the cafeteria, and we put a feedback system in place for folks. There was a change in the visitors policy as well, and for the first time, we had female students visit the hostel - this was banned earlier due to some archaic laws. This change was motivated by what the public felt about themselves being mature students of an university which ranked third amongst all the NITs in India and stood first for branch-specific rankings.

There was also a change in the inmate categories in the hostel - let me explain that a bit. We had residents in H6 who mostly comprised of MCA and lateral entry students. MCA stands for Master in Computer Applications and the lateral entry students were the ones who joined in the second year of engineering after completing their technical diplomas. Apart from this, we had a number of students who were 'back logged', that is they could not complete a year's course in the given time. Unlike the other hostels, there was a lack of a proper mix of students from all branches and streams in the university. This was changed when we were in. We brought in an exchange between the inmates of the various hostels and ensured that the student profile was diversified and that we had more interaction amongst students of all streams.

The cafeteria menu included 'Pakhaala' for the first time in the history of the institute. Pakhaala is a special food made in Orissa during summers - it is made by soaking boiled rice in water, and adding salt and spices. NITs have students from all over India and this was an experience that all students from outside of the state of Orissa had for the first time in their lives, and they did love it during the scorching heat of the summers.

Almost every other day of our tenure, we had some issue flare up - it was not all that peaceful. As I mentioned in the very first sentence of this write-up, there was a quarrel between one of my team mates, the kitchen secretary and one of the cooks. The food was pathetic that day and the fellow ended up getting pinned against the wall and receiving boxing shots from the students. I had to interfere in between to stop this hungama and within few minutes, someone had informed the hostel warden. While I was trying to settle things in the kitchen itself, my mobile rang with the warden on the call.

One hour of drama and then a short-lived peace - the warden took stock of the situation and put a show-cause notice to the student, asking why he should not expel him. Being expelled meant that he will lose all of his engineering career and has to start over again - something he had not thought before hitting the cook. It also meant that there will be a police record of the situation, which meant a big blur on his career graph. I could not support him for what he did and could not let the warden ruin his career as well. It was a heated discussion for two hours after which he was pardoned on the condition that he will do social work for the university and never repeat such an act. (There were a string of clauses before he was let off, including public apology to the cook.) I also advised that the cook be shifted to the adjoining hostel and replaced by the other cook there.

Another time there was a public outcry when one of the inmates hit a girl on the road while riding a bike, and both of them were in the intensive care unit of the largest hospital in the city. It was a mad crowd at the hospital gates, with people shouting slogans against the students. Well, we handled it properly, with adequate medical attention to both the patients and adequate attention to the public as well. My friends helped me a lot when I was standing in front of the mob - I just didn't want to be 'mobbed' by them!

One new thing I understood was the profile of poor students on government scholarships - my signature was required before waiving of their hostel fees and I could understand the amount of struggle these folks put in to come from stark poverty and going to become future technocrats of the world. One of such persons is still in contact with me even after six years of these events and I know he works for one of the biggest MNCs of the globe. Being in NIT, where students from all states of India are proporta

My daily work also involved coordinating with the hostel staff, security fellows, maintenance guys, contractors and suppliers. It showed the aspects of society where bribing was a way of life and I was not at all for it. It also allowed me to educate such people on how they could leverage themselves without resorting to under-the-table methods. One of the best lessons I learned was about 'when to kiss and when to kick' people. There were, at times, trade offs between what I thought and what others thought.

This way, acceptability is another thing that I learned as a G-Sec. It is not always that your ideas get accepted, but if you believe in the idea, you should know how to put it forth. As they say in Deutsch 'Der Tone macht der Musik' - it is the tone that makes the music. Another part of acceptability is to be aware and agree to others' perspectives. Seriously there's some art to it.

Each of the lessons learned during this stint was helpful in some or the other aspect of my professional life later. I could relate a lot of the characteristics of human behavior that I had observed those days, to those of my colleagues and managers. It also instilled in me, an approach to look at the bigger picture during any decision making. Managing people and their attitude is an art. It also reduces the amount of unnecessary frustration that many freshers have, at their workplace. Multi-tasking and emotion management are amongst more more things that I learned. Till date, I have organized five team outings for my colleagues at various companies and each of them has been a memorable one. Life teaches.. !

It was a mix of good and learning stuff those days - During a Governing Body meeting, I remember talking with the warden of the ladies hostel when he mentioned a funny incident: There was this girl who left the ladies' hostel mentioning that she's going to the library, and the warden spotted her kissing her boyfriend under some tree. The warden scribbled on the security logbook, right next to the entry made by the girl '..... was found in 'love' and not in the library'!

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Chetan Bhagat's Speech at Symbiosis Pune

Good Morning everyone and thank you for giving me this chance to speak to you. This day is about you. You, who have come to this college, leaving the comfort of your homes (or in some cases discomfort), to become something in your life. I am sure you are excited. There are few days in human life when one is truly elated. The first day in college is one of them. When you were getting ready today, you felt a tingling in your stomach. What would the auditorium be like, what would the teachers be like, who are my new classmates - there is so much to be curious about.

I call this excitement, the spark within you that makes you feel truly alive today. Today I am going to talk about keeping the spark shining. Or to put it another way, how to be happy most, if not all the time. Where do these sparks start? I think we are born with them. My 3-year old twin boys have a million sparks. A little Spiderman toy can make them jump on the bed. They get thrills from creaky swings in the park. A story from daddy gets them excited. They do a daily countdown for birthday party — several months in advance — just for the day they will cut their own birthday cake.

I see students like you, and I still see some sparks. But when I see older people, the spark is difficult to find. That means as we age, the spark fades. People whose spark has faded too much are dull, dejected, aimless and bitter. Remember Kareena in the first half of Jab We Met vs the second half? That is what happens when the spark is lost. So how to save the spark? Imagine the spark to be a lamp’s flame. The first aspect is nurturing - to give your spark the fuel, continuously. The second is to guard against storms. To nurture, always have goals. It is human nature to strive, improve and achieve full potential. In fact, that is success. It is what is possible for you. It isn’t any external measure - a certain cost to company pay package, a particular car or house.

Most of us are from middle class families. To us, having material landmarks is success and rightly so. When you have grown up where money constraints force everyday choices, financial freedom is a big achievement. But it isn’t the purpose of life. If that was the case, Mr. Ambani would not show up for work. Shah Rukh Khan would stay at home and not dance anymore. Steve Jobs won’t be working hard to make a better iPhone, as he sold Pixar for billions of dollars already. Why do they do it? What makes them come to work everyday? They do it because it makes them happy. They do it because it makes them feel alive. Just getting better from current levels feels good. If you study hard, you can improve your rank. If you make an effort to interact with people, you will do better in interviews. If you practice, your cricket will get better. You may also know that you cannot become Tendulkar, yet. But you can get to the next level. Striving for that next level is important.

Nature designed with a random set of genes and circumstances in which we were born. To be happy, we have to accept it and make the most of nature’s design. Are you? Goals will help you do that. I must add, don’t just have career or academic goals. Set goals to give you a balanced, successful life. I use the word balanced before successful. Balanced means ensuring your health, relationships, mental peace are all in good order. There is no point of getting a promotion on the day of your breakup. There is no fun in driving a car if your back hurts. Shopping is not enjoyable if your mind is full of tensions. You must have read some quotes - Life is a tough race, it is a marathon or whatever. No, from what I have seen so far, life is one of those races in nursery school, where you have to run with a marble in a spoon kept in your mouth. If the marble falls, there is no point coming first. Same with life, where health and relationships are the marble. Your striving is only worth it if there is harmony in your life. Else, you may achieve the success, but this spark, this feeling of being excited and alive, will start to die. One last thing about nurturing the spark - don’t take life seriously. One of my yoga teachers used to make students laugh during classes. One student asked him if these jokes would take away something from the yoga practice. The teacher said - don’t be serious, be sincere. This quote has defined my work ever since. Whether its my writing, my job, my relationships or any of my goals. I get thousands of opinions on my writing everyday. There is heaps of praise, there is intense criticism. If I take it all seriously, how will I write? Or rather, how will I live? Life is not to be taken seriously, as we are really temporary here. We are like a pre-paid card with limited validity. If we are lucky, we may last another 50 years. And 50 years is just 2,500 weekends. Do we really need to get so worked up? It’s ok, bunk a few classes, goof up a few interviews, fall in love. We are people, not programmed devices.

I’ve told you three things - reasonable goals, balance and not taking it too seriously that will nurture the spark. However, there are four storms in life that will threaten to completely put out the flame. These must be guarded against. These are disappointment, frustration, unfairness and loneliness of purpose. Disappointment will come when your effort does not give you the expected return. If things don’t go as planned or if you face failure. Failure is extremely difficult to handle, but those that do come out stronger. What did this failure teach me? is the question you will need to ask. You will feel miserable. You will want to quit, like I wanted to when nine publishers rejected my first book. Some IITians kill themselves over low grades — how silly is that? But that is how much failure can hurt you. But it’s life. If challenges could always be overcome, they would cease to be a challenge. And remember - if you are failing at something, that means you are at your limit or potential. And that’s where you want to be. Disappointment’s cousin is frustration, the second storm. Have you ever been frustrated? It happens when things are stuck. This is especially relevant in India. From traffic jams to getting that job you deserve,
sometimes things take so long that you don’t know if you chose the right goal. After books, I set the goal of writing for Bollywood, as I thought they needed writers. I am called extremely lucky, but it took me five years to get close to a release. Frustration saps excitement, and turns your initial energy into something negative, making you a bitter person. How did I deal with it? A realistic assessment of the time involved — movies take a long time to make even though they are watched quickly, seeking a certain enjoyment in the process rather than the end result — at least I was learning how to write scripts, having a side plan — I had my third book to write and even something as simple as pleasurable distractions in your life - friends, food, travel can help you overcome it. Remember, nothing is to be taken seriously. Frustration is a sign somewhere, you took it too seriously. Unfairness - this is hardest to deal with, but unfortunately that is how our country works. People with connections, rich dads, beautiful faces, pedigree find it easier to make it — not just in Bollywood, but everywhere. And sometimes it is just plain luck. There are so few opportunities in India, so many stars need to be aligned for you to
make it happen. Merit and hard work is not always linked to achievement in the short term, but the long term correlation is high, and ultimately things do work out. But realize, there will be some people luckier than you. In fact, to have an opportunity to go to college and
understand this speech in English means you are pretty damm lucky by Indian standards. Let’s be grateful for what we have and get the
strength to accept what we don’t. I have so much love from my readers that other writers cannot even imagine it. However, I don’t get
literary praise. It’s ok. I don’t look like Aishwarya Rai, but I have two boys who I think are more beautiful than her. It’s ok. Don’t let unfairness kill your spark. Finally, the last point that can kill your spark is isolation. As you grow older you will realize you are unique. When you are little, all kids want Ice cream and Spiderman. As you grow older to college, you still are a lot like your friends. But ten years later and you realize you are unique. What you want, what you believe in, what makes you feel, may be different from even the people closest to you. This can create conflict as your goals may not match with others. . And you may drop some of them. Basketball captains in college invariably stop playing basketball by the time they have their second child. They give up something that meant so much to them. They do it for their family. But in doing that, the spark dies. Never, ever make that compromise. Love yourself first, and then others. There you go. I’ve told you the four thunderstorms - disappointment, frustration, unfairness and isolation. You cannot avoid them, as like the monsoon they will come into your life at regular intervals. You just need to keep the raincoat handy to not let the spark die.

I welcome you again to the most wonderful years of your life. If someone gave me the choice to go back in time, I will surely choose college. But I also hope that ten years later as well, your eyes will shine the same way as they do today. That you will Keep the Spark alive, not only through college, but through the next 2,500 weekends. And I hope not just you, but my whole country will keep that spark alive, as we really need it now more than any moment in history. And there is something cool about saying - I come from the land of a billion sparks.

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Time Up?

Time is an intriguing and abstract concept - and its management is more of a 'performing art' rather than anything else. You do get rewarded if you manage time well - but like the 'walk-on-the-rope' act, you got to keep on doing it if you want to continually benefit from it. Out of all the solutions available till date that promise you to make a super-productive person, you have to figure out what suits you best. I am going to review some of the things that worked for me and some that did not and all from the perspective of an individual. You will find what works for an lone non-jargon fellow rather than huge management concepts applicable to big projects.

The 80-20 rule applies to many situations in life and time management is one of the most crucial of them. 80% of the stuff can be done in 20% of the time and the rest 20% needs 80% of your time. This just boils down to - only one out of every five tasks that you do is the time taking one. If you can focus on that one (out of five) task, you will improve your efficiency and get more time in hand (which you may fill with newer tasks!). Here I have found that if I categorize a task as that of category 'A', I assume it is urgent as well as important. For category 'B', it is urgent, but not important, so I need to do it on a priority basis. The 'C' tasks are the one that are important but not urgent, so that I can do them before the week ends but cannot ignore them. The 'D' tasks are the one that should go to the trashbin. I don't use a notebook to categorize this way (though I do write down some of the tasks which I may forget - say getting Nail paint for wife!) but inside my mind, I just remember the A and B jobs to be dealt with faster.

I have never been successful with the ideas of using yellow post-its for two basic reasons - one that i wasted more time writing and pasting (my handwriting make the notes puzzles in disguise!) and the fact that they are visible to my cubicle mates (I am not comfortable). It never was successful for me and like most of my friends, even I believe that such post-its are just to impress your manager that you are good at work (maybe the work of pasting notes!?).

While dealing with people, I am friendly with everyone but I have a priority inside my brain about how much of my resources (time, attention, blah blah) are to be with the other person. Anyways, if you meet more people in the day, figure out a method to be nice to folks and still keep your priorities. It is importance to prioritize - you are not unfair to them this way, in fact you do more justice to them by being more efficient for the reason you are dealing with them.

Some people use POSEC (Prioritize by Organizing, Streamlining, Economizing and Contributing). Don't you really think this is too much to apply to personal time management? I feel so. It is more of a management jargon that will make you feel better about managing your time (whether or not you really end up saving time!). If you look at this principle with respect to simpler tasks of life, it all boils down to the simpler steps I mentioned earlier. (Don't bring too much management jargon while dealing with personal stuff, say for creating time for your kids! Leave that to office stunts! - try applying similar stuff dealt with traditional project management techniques - you are human, not a project!)

The last to be mentioned, but which is really very important, is that - its not that big a deal, just remain relaxed. You waste more time worrying about saving time than if you were a bit more relaxed and planned things well. Believe that it is a simple job, if you go one step at a time and give yourself a bit of time to really catch-up on what you plan for this. As the old saying goes, 'plan out your work and work out your plan'!

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