What do you do when your team member has done a blunder and you are forced to defend him? Or when you have to handle an unofficial beer party with official guests?
From the middle of the third year of engineering to that of the fourth year, it was a mix of many such experiences when I was the General Secretary of my hostel. Before I got elected as the General Secretary (G-Sec, as they say) I had no idea that I would be contesting for such a post ever in my life. H6 expands to 'Hall of Residence 6'. At NIT Rourkela, you had six 'Halls of Residence' for men and two for the ladies. (NIT stands for National Institute of Technology. There are around 17 such universities in India.)
I had my own share of friends and enemies during my college days. But I had this habit of being in touch, and knowing details about almost everybody on the campus, including the smaller folks like security guards or the cafeteria staff. Sanjay Dutt's Kaante was released the year before we stood for election. I remember the room-to-room campaigning, printing posters with catchy phrases, raising slogans in front of the university on improvement issues, late night partying, answering people through text messages during lecture hours, and still maintaining some level of performance in the academics - I do not know how it all fitted together. We used to sing 'Jaane kya hoga raama re' on the building corridoors in the middle of the nights! We were four folks who sat together to make a strategy that no one could break - we all were elected to the board of management of the hostel. We had a cultural secretary, a sports secretary, a kitchen secretary and myself as the general secretary. As for me, there was just one more candidate who stood against me in the election - we had a good handshake once I was announced as selected.
Life changed in many ways. We used a number of discussions, both public as well as within our group, to formulate plans for improvements in H6. After years, we were most punctual in organizing the 'Independence Day' celebrations. We organized groups discussions for folks who were preparing for MBA entrance exams. There were a lot of enthusiasm generated for team outings - it was fun to handle everything from logistics to entertainment to feedback.
Being a G-Sec exposed me to newer arenas. I was able to look at the working of an education institution and a residential building with around 200 inmates. I saw the various rules made ages ago and work to revamp them with more relevant ones. There was change all around in the air. There was a change in the menu of the cafeteria, and we put a feedback system in place for folks. There was a change in the visitors policy as well, and for the first time, we had female students visit the hostel - this was banned earlier due to some archaic laws. This change was motivated by what the public felt about themselves being mature students of an university which ranked third amongst all the NITs in India and stood first for branch-specific rankings.
There was also a change in the inmate categories in the hostel - let me explain that a bit. We had residents in H6 who mostly comprised of MCA and lateral entry students. MCA stands for Master in Computer Applications and the lateral entry students were the ones who joined in the second year of engineering after completing their technical diplomas. Apart from this, we had a number of students who were 'back logged', that is they could not complete a year's course in the given time. Unlike the other hostels, there was a lack of a proper mix of students from all branches and streams in the university. This was changed when we were in. We brought in an exchange between the inmates of the various hostels and ensured that the student profile was diversified and that we had more interaction amongst students of all streams.
The cafeteria menu included 'Pakhaala' for the first time in the history of the institute. Pakhaala is a special food made in Orissa during summers - it is made by soaking boiled rice in water, and adding salt and spices. NITs have students from all over India and this was an experience that all students from outside of the state of Orissa had for the first time in their lives, and they did love it during the scorching heat of the summers.
Almost every other day of our tenure, we had some issue flare up - it was not all that peaceful. As I mentioned in the very first sentence of this write-up, there was a quarrel between one of my team mates, the kitchen secretary and one of the cooks. The food was pathetic that day and the fellow ended up getting pinned against the wall and receiving boxing shots from the students. I had to interfere in between to stop this hungama and within few minutes, someone had informed the hostel warden. While I was trying to settle things in the kitchen itself, my mobile rang with the warden on the call.
One hour of drama and then a short-lived peace - the warden took stock of the situation and put a show-cause notice to the student, asking why he should not expel him. Being expelled meant that he will lose all of his engineering career and has to start over again - something he had not thought before hitting the cook. It also meant that there will be a police record of the situation, which meant a big blur on his career graph. I could not support him for what he did and could not let the warden ruin his career as well. It was a heated discussion for two hours after which he was pardoned on the condition that he will do social work for the university and never repeat such an act. (There were a string of clauses before he was let off, including public apology to the cook.) I also advised that the cook be shifted to the adjoining hostel and replaced by the other cook there.
Another time there was a public outcry when one of the inmates hit a girl on the road while riding a bike, and both of them were in the intensive care unit of the largest hospital in the city. It was a mad crowd at the hospital gates, with people shouting slogans against the students. Well, we handled it properly, with adequate medical attention to both the patients and adequate attention to the public as well. My friends helped me a lot when I was standing in front of the mob - I just didn't want to be 'mobbed' by them!
One new thing I understood was the profile of poor students on government scholarships - my signature was required before waiving of their hostel fees and I could understand the amount of struggle these folks put in to come from stark poverty and going to become future technocrats of the world. One of such persons is still in contact with me even after six years of these events and I know he works for one of the biggest MNCs of the globe. Being in NIT, where students from all states of India are proporta
My daily work also involved coordinating with the hostel staff, security fellows, maintenance guys, contractors and suppliers. It showed the aspects of society where bribing was a way of life and I was not at all for it. It also allowed me to educate such people on how they could leverage themselves without resorting to under-the-table methods. One of the best lessons I learned was about 'when to kiss and when to kick' people. There were, at times, trade offs between what I thought and what others thought.
This way, acceptability is another thing that I learned as a G-Sec. It is not always that your ideas get accepted, but if you believe in the idea, you should know how to put it forth. As they say in Deutsch 'Der Tone macht der Musik' - it is the tone that makes the music. Another part of acceptability is to be aware and agree to others' perspectives. Seriously there's some art to it.
Each of the lessons learned during this stint was helpful in some or the other aspect of my professional life later. I could relate a lot of the characteristics of human behavior that I had observed those days, to those of my colleagues and managers. It also instilled in me, an approach to look at the bigger picture during any decision making. Managing people and their attitude is an art. It also reduces the amount of unnecessary frustration that many freshers have, at their workplace. Multi-tasking and emotion management are amongst more more things that I learned. Till date, I have organized five team outings for my colleagues at various companies and each of them has been a memorable one. Life teaches.. !
It was a mix of good and learning stuff those days - During a Governing Body meeting, I remember talking with the warden of the ladies hostel when he mentioned a funny incident: There was this girl who left the ladies' hostel mentioning that she's going to the library, and the warden spotted her kissing her boyfriend under some tree. The warden scribbled on the security logbook, right next to the entry made by the girl '..... was found in 'love' and not in the library'!
From the middle of the third year of engineering to that of the fourth year, it was a mix of many such experiences when I was the General Secretary of my hostel. Before I got elected as the General Secretary (G-Sec, as they say) I had no idea that I would be contesting for such a post ever in my life. H6 expands to 'Hall of Residence 6'. At NIT Rourkela, you had six 'Halls of Residence' for men and two for the ladies. (NIT stands for National Institute of Technology. There are around 17 such universities in India.)
I had my own share of friends and enemies during my college days. But I had this habit of being in touch, and knowing details about almost everybody on the campus, including the smaller folks like security guards or the cafeteria staff. Sanjay Dutt's Kaante was released the year before we stood for election. I remember the room-to-room campaigning, printing posters with catchy phrases, raising slogans in front of the university on improvement issues, late night partying, answering people through text messages during lecture hours, and still maintaining some level of performance in the academics - I do not know how it all fitted together. We used to sing 'Jaane kya hoga raama re' on the building corridoors in the middle of the nights! We were four folks who sat together to make a strategy that no one could break - we all were elected to the board of management of the hostel. We had a cultural secretary, a sports secretary, a kitchen secretary and myself as the general secretary. As for me, there was just one more candidate who stood against me in the election - we had a good handshake once I was announced as selected.
Life changed in many ways. We used a number of discussions, both public as well as within our group, to formulate plans for improvements in H6. After years, we were most punctual in organizing the 'Independence Day' celebrations. We organized groups discussions for folks who were preparing for MBA entrance exams. There were a lot of enthusiasm generated for team outings - it was fun to handle everything from logistics to entertainment to feedback.
Being a G-Sec exposed me to newer arenas. I was able to look at the working of an education institution and a residential building with around 200 inmates. I saw the various rules made ages ago and work to revamp them with more relevant ones. There was change all around in the air. There was a change in the menu of the cafeteria, and we put a feedback system in place for folks. There was a change in the visitors policy as well, and for the first time, we had female students visit the hostel - this was banned earlier due to some archaic laws. This change was motivated by what the public felt about themselves being mature students of an university which ranked third amongst all the NITs in India and stood first for branch-specific rankings.
There was also a change in the inmate categories in the hostel - let me explain that a bit. We had residents in H6 who mostly comprised of MCA and lateral entry students. MCA stands for Master in Computer Applications and the lateral entry students were the ones who joined in the second year of engineering after completing their technical diplomas. Apart from this, we had a number of students who were 'back logged', that is they could not complete a year's course in the given time. Unlike the other hostels, there was a lack of a proper mix of students from all branches and streams in the university. This was changed when we were in. We brought in an exchange between the inmates of the various hostels and ensured that the student profile was diversified and that we had more interaction amongst students of all streams.
The cafeteria menu included 'Pakhaala' for the first time in the history of the institute. Pakhaala is a special food made in Orissa during summers - it is made by soaking boiled rice in water, and adding salt and spices. NITs have students from all over India and this was an experience that all students from outside of the state of Orissa had for the first time in their lives, and they did love it during the scorching heat of the summers.
Almost every other day of our tenure, we had some issue flare up - it was not all that peaceful. As I mentioned in the very first sentence of this write-up, there was a quarrel between one of my team mates, the kitchen secretary and one of the cooks. The food was pathetic that day and the fellow ended up getting pinned against the wall and receiving boxing shots from the students. I had to interfere in between to stop this hungama and within few minutes, someone had informed the hostel warden. While I was trying to settle things in the kitchen itself, my mobile rang with the warden on the call.
One hour of drama and then a short-lived peace - the warden took stock of the situation and put a show-cause notice to the student, asking why he should not expel him. Being expelled meant that he will lose all of his engineering career and has to start over again - something he had not thought before hitting the cook. It also meant that there will be a police record of the situation, which meant a big blur on his career graph. I could not support him for what he did and could not let the warden ruin his career as well. It was a heated discussion for two hours after which he was pardoned on the condition that he will do social work for the university and never repeat such an act. (There were a string of clauses before he was let off, including public apology to the cook.) I also advised that the cook be shifted to the adjoining hostel and replaced by the other cook there.
Another time there was a public outcry when one of the inmates hit a girl on the road while riding a bike, and both of them were in the intensive care unit of the largest hospital in the city. It was a mad crowd at the hospital gates, with people shouting slogans against the students. Well, we handled it properly, with adequate medical attention to both the patients and adequate attention to the public as well. My friends helped me a lot when I was standing in front of the mob - I just didn't want to be 'mobbed' by them!
One new thing I understood was the profile of poor students on government scholarships - my signature was required before waiving of their hostel fees and I could understand the amount of struggle these folks put in to come from stark poverty and going to become future technocrats of the world. One of such persons is still in contact with me even after six years of these events and I know he works for one of the biggest MNCs of the globe. Being in NIT, where students from all states of India are proporta
My daily work also involved coordinating with the hostel staff, security fellows, maintenance guys, contractors and suppliers. It showed the aspects of society where bribing was a way of life and I was not at all for it. It also allowed me to educate such people on how they could leverage themselves without resorting to under-the-table methods. One of the best lessons I learned was about 'when to kiss and when to kick' people. There were, at times, trade offs between what I thought and what others thought.
This way, acceptability is another thing that I learned as a G-Sec. It is not always that your ideas get accepted, but if you believe in the idea, you should know how to put it forth. As they say in Deutsch 'Der Tone macht der Musik' - it is the tone that makes the music. Another part of acceptability is to be aware and agree to others' perspectives. Seriously there's some art to it.
Each of the lessons learned during this stint was helpful in some or the other aspect of my professional life later. I could relate a lot of the characteristics of human behavior that I had observed those days, to those of my colleagues and managers. It also instilled in me, an approach to look at the bigger picture during any decision making. Managing people and their attitude is an art. It also reduces the amount of unnecessary frustration that many freshers have, at their workplace. Multi-tasking and emotion management are amongst more more things that I learned. Till date, I have organized five team outings for my colleagues at various companies and each of them has been a memorable one. Life teaches.. !
It was a mix of good and learning stuff those days - During a Governing Body meeting, I remember talking with the warden of the ladies hostel when he mentioned a funny incident: There was this girl who left the ladies' hostel mentioning that she's going to the library, and the warden spotted her kissing her boyfriend under some tree. The warden scribbled on the security logbook, right next to the entry made by the girl '..... was found in 'love' and not in the library'!
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